playexchange

playexchange App support

Contact
+91 8826683406

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The playexchange:

Q1: How to log in after installing the playexchange?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your account, eliminating the need for a password or email login. This convenient method allows for easy access to your account.

Q2: What should I do if I am not getting OTP?

To proceed, ensure your internet connection is stable and provides a strong signal. After clicking "send OTP," wait for the allotted time for the code to arrive, and if you don't receive it, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number. If your number has changed, submit your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the issue.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will enable you to log in and play the updated app without any problems. Once updated, you can easily access and enjoy the app.

Most Asked Questions Related To Withdraw In The playexchange:

Q1: What is the minimum withdrawal amount in the playexchange?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming activities, not for bonus amounts. This means users can only cash out the earnings they have obtained from playing games within the app.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, please ensure that all your Know Your Customer (KYC) details are updated and saved within the app, including your Aadhar card information, UPI details, and banking information. This will be required for verification purposes. Saving these details will help facilitate a smoother and more efficient experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay is a one-time exception to the otherwise speedy experience.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds earned from playing games with the bonus amount separately from the bonus itself. The bonus earnings are exclusive to your gaming use, not transferable to others.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request fails there, the funds will be added to your wallet within 24 hours. If this doesn't happen, you can contact their care centre for assistance.

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